Frequently Asked Questions

The piece I want isn't in the ART•SHOP. What should I do?

The ART•SHOP is a work in progress. I'll be adding new pieces as quick as I can photograph them.

It's also possible that the piece already sold. If you see "Private Collection" in the description, that artwork has already found a home.

Email me anytime to inquire about a piece. I'm happy to hear from you!

Do you do commission work?

Yes, I take on a few commission pieces each year. Drop me a line to talk about what you've got in mind and how my schedule is looking.

Where do you ship from/to?

I ship to pretty much any country worldwide. All products and most original artwork ship from Japan. Some original artwork is already in the US, and ships from there.

What shipping methods do you use?

International Orders (outside Japan)

Original Art, Prints, + Lasercuts are shipped EMS Priority (Express Mail Service) via the excellent Japan Post. Delivery in the purchaser’s country is handled by a local EMS partner (i.e.: USPS in the United States). After packing and processing, EMS is pretty quick. Allow 7-15 days for delivery. Customs processing times (if applicable) can vary widely by country.

Other items (postcards, apparel, etc.) ship via Japan Post airmail. Allow 2+ weeks for delivery. Customs processing times (if applicable) can vary widely by country.

In Japan

Original Artwork is shipped via KuroNeko Yamato. Packages usually arrive in 2-5 business days.

Other items (prints, postcards, etc.) ship securely by Japan Post. Packages usually arrive in 2-7 business days.

Can I request a different shipping carrier / method?

Sure.
Send me an email, and I’ll do my best to accommodate your request

  • Upgrading from regular airmail to EMS Priority is easy. Contact me with your request, and I’ll email an invoice with the additional charge.
  • If the shipper of your choice operates in Japan, I’ll let you know about any additional shipping charges. Note that FedEX, UPS, DHL, and others only offer express shipping from Japan.

How much does shipping cost?

Reproductions (prints, postcards, etc.)

Shipping is included in the price. Please check the individual item(s) for shipping method and cost.

Artwork shipped from Japan
  • A base shipping charge is included in the price
  • International shipping charges vary greatly by destination, so shipping for Original Artwork is an estimate.
    • In rare cases, you may owe an additional amount before your order can be shipped. I will send an email invoice for any additional shipping charges.
    • In equally rare cases, shipping costs come in lower than expected, in which case I will refund a portion of the shipping charge.
  • If you would like an exact shipping quote before purchase, please email me with your city, country, and postal code.
Artwork shipped from the United States

I’ve got a few pieces of artwork currently in storage in the United States, and it will be shipped from there. See individual entries for details.

Can I track my order?

  • All orders shipped by EMS Priority (original artwork, prints, laser cuts, etc.) can be tracked. After your order ships, you’ll receive an email notification with your tracking number.
    There are a bunch of systems you can use available online. I like https://www.track-trace.com/post
  • Regular airmail packages (postcards, apparel, etc.) do not offer tracking. It’s a bummer, I know.

What is your return policy?

I want you to be 100% satisfied with your purchase of original artwork or reproductions.

Original Artwork
  • I offer a full refund within 10 days of your receiving the artwork. Please notify me by email within this timeframe. The piece must be returned in the same condition it was received in, and in the same packaging. Please note that shipping charges are non-refundable.
  • In the case of commissioned work, please refer to the commission agreement for the return policy.
Reproductions (prints, postcards, etc.)

Items in new (item packages unopened/unworn) condition can be returned/exchanged within 30 days of delivery. Please note that shipping charges are non-refundable.

Damaged/Defective items or wrong item shipped

Please email me ASAP and I’ll make things right.

To Initiate a Return/Exchange

Please email me with the following information:

  • Your name
  • The title of the piece / name of the product
  • date of purchase
  • the purchase price (please include a PDF or screenshot copy of the receipt or agreement if you can)
  • the reason for requesting a return/exchange
  • ⊛ if the artwork or reproduction arrived damaged, please include one or more photos of the damage

Your refund will be processed when the return has been received. Shipping fees are non-refundable. Unfortunately, we cannot cover return shipping fees. Please email me with any questions or concerns

Should I frame the artwork?

I think it’s a good idea.
Frames add a layer of protection to any artwork against dust and whatever else is in the atmosphere, flying coffee, and sharp objects. The right glass or plexiglass can prevent UV and sun damage. And in places like Japan, they can guard against exposure to too much humidity.*

Mostly though, I think it just looks nice. Contemporary art often eschews framing, but there’s something about the right frame that, to my eye, makes a work feel complete.

*note: these things are bad for all art, not just paper-based works

What should I look for in a frame, generally speaking?

The best frames transition from the decor, color, and style of your house into that of the artwork. If you have a traditional style house, then a more traditional frame would be a good match. A simple, minimalist frame complements minimalist interior design. And so on. The mat/mount area then transitions from the frame to the art.
If you've got a framer that you trust, they can be a huge help in picking the right designs and colors for your home.

How do you frame your art?

I usually like to go with a deep box frame or a shadow box with a good amount of space (a couple inches) around the art. I often let the art wrap around the panel, and giving enough space around the art lets you see that. The larger the piece, the more room I like to give it to breathe. Personally, I like a simple dark wood (sepia) frame when I’m preparing for gallery shows. Here’s an example

For the portrait pieces, I prefer a traditional style fancy gold frame. It plays into the concept and heritage of portraiture. Unlike traditional portraits, I still like to use a deep box frame.
See that here

Museum Glass is the best protective cover you can get, although expensive. I usually use UV blocking plexiglass (アクリル, in Japanese), when I can get it, over traditional glass for a number of reasons.

Don't let the art press up tight against the glass or plexiglass. Some papers like chiyogami can adhere to the glass.

Does the artwork have a protective coating or finish?

No. Any finish would alter the colors and textures of the paper used to make the piece.

Can you frame the art for me?

Some pieces may already be available framed. Please check the individual entries in the art shop .

Generally, I suggest the purchaser pick a frame themselves. Only you know your sense of style and what would fit best in your house. Plus, frames can add a lot to shipping costs.

However, if you love the frames I use and think the additional shipping cost is a fair tradeoff, feel free to email me to get a quote. As a (very) rough estimate, framing usually takes at least a month. My framer is very good, but not very quick.

Any advice on where should I display the art?

Wherever you love it the most, of course!

The only advice I can give is to treat art like you would a mogwai. Avoid direct sunlight and liquids, neither of which are friends to art. Most critically, never feed it after midnight.

Tell me a little about this newsletter?

A Pulse Afar A Pulse Afar comes out a couple times a year. It's full of news about my artwork, upcoming gallery shows, and anything else I can think of to write about.

I also plan to use it to announce new art available in the ART•SHOP and exclusive offers in the regular SHOP

On a weird side note, the name of the newsletter is constantly changing, much like my mind. This shouldn’t affect your enjoyment at all.

Can I see a sample of some past newsletters?

Sure, here’s a link to the archive

Sounds great! How can I subscribe?

Scroll down, down, down to the footer below. Then type in your email address and click signup.

My email address changed. What can I do?

If you have an old copy of the newsletter in your inbox, scroll down to the bottom and click the “update your preferences” link.
From there, you can change your email, add your name, and more.

If you don’t have a copy, please email me with your first and last name, the old email address and the new email address. I’ll take care of the rest.

How do I unsubscribe?

Every newsletter has an unsubscribe link at the bottom. Or you can unsubscribe here

パトリック・ギャノンの切絵ニュースレター」 を日本語で購読したい方

「パトリック・ギャノンの切絵ニュースレター」 を日本語で購読したい方はこちらをクリックしてください

What kind of papers do you use?

I use papers I've collected from all over the world. Since moving to Japan back in the mid-2000's, I'm using mostly (sometimes exclusively) Japanese made papers.
The vast majority is handmade washi papers from a bunch of different makers. The patterned and metallic papers you see in my work are generally Chiyogami (Yuzen). These are washi papers decorated by hand stenciled or silkscreened designs.
Both types of paper are strong and durable, almost always archival, and most importantly beautiful.

Why cut paper?

The short answer is that it just feels right. From the very first cut-paper piece I made, the knife sat wonderfully in my hand, and the whole process felt more fun and natural to me than any other medium. I find the limits of paper actually make me more creative in using it.

Can I share your work on ~?

It's cool, knock yourself out. Just be sure to give me proper credit and include a link to my website or blog. And thank you for enjoying my art!

If you want to be super nice, you can drop me a line - I always like seeing what you share. Email me or tag me #apulseuncommon / @aPulseUncommon

I used to get this question a lot more before social media really took off...

All images and words are ©Patrick Gannon. This covers all original artwork, prints, lasercuts, postacards, and basically everything I make.

You are free to copy and redistribute the words and/or images on this website in any medium or format (blog, Facebook post, etc…) as long as you follow these terms:

  • You must give attribution (my name, a link to my website, etc.) But you may not suggest I endorse you or your use of the material
  • You may not use my words or images for commercial purposes.
  • If you remix or adapt any of my work, please don’t distribute it.

⊛ Note that purchasing my artwork does not automatically transfer copyright to the purchaser. I retain all copyright of my work, including the right to make and sell prints and postcards.

If you’d like to license my artwork for a commercial purpose, or commission me to create new art for a commercial purpose, email me